Hopefully those of us who have family outside the region will have posted our presents weeks ago because if today’s Sunday Times is anything to go by, they might not arrive in time. According to their front page, the problems stack up like this:
1. 2 million parcels or letters are lost or delayed in the Xmas post
2. Postal workers are over whelmed by the £10 billion boom in internet sales
3. Postal workers are so over stretched they are putting “you were out” cards through doors without even attempting to deliver parcels etc.
4. People have been forced to queue for hours at collection centres
5. Work loads have increased 20% on last year’s figures.
Postwatch, the independent watchdog, has contacted Adam Crozier, chief executive of Royal Mail, demanded that the recorded delivery service is either improved or scrapped due to postal workers failure to obtain receipt signatures, even though customers have paid for this service.
Could this be the same Adam Crozier who in November received the following remuneration package:
1. A 26% pay rise
2. Package total of £1.25 million
3. A performance bonus of £469,000
4. A pensions bonus of £158,000
5. A pay increase ten times the amount he gave other staff.
This was despite the following facts:
1. Royal Mail has just faced the worst strike for 20 years.
2. A back log of 200 million letters and parcels.
3. The loss of 45,000 jobs
4. Closure of 4500 post offices
5. 2500 further closures to follow
6. Despite a virtual monopoly, Royal Mail has experienced a 33% drop in profits.
(The Northern Herald first covered this issue on 1st November).
Unfortunately it is the same Adam Crozier, a man whose own lack of dignity allowed him to take the money without any degree of acceptance that at the end of the day he had done a bad job! Instead he blames the Royal Mails problems on staff and the unions.
Luckily, Santa doesn’t use the Royal Mail to deliver his presents. If he did, Christmas would be in March!